Refund & Cancellation Policy

Upon completing a transaction, you are entering into a legally binding and enforceable agreement with us to purchase the product and/or service. After this point the user may cancel the transaction only where cancellation has been specifically provided for on the platform, in which case the cancellation will be subject to the terms mentioned on the platform.

We retain the discretion in approving any cancellation requests, and we may ask for additional details before approving any request.

Once you have received the product and/or service, the only event in which you can request a replacement, a return or a refund is if the product and/or service does not match the description as mentioned on the platform.

Any request for a refund must be submitted within three days from the date of the transaction, or such number of days prescribed on the platform, which shall in no event be less than three days.

A user may submit a claim for a refund for a purchase made by raising a ticket with the payment platform, or by contacting us at the seller support address provided at the point of purchase, giving a clear and specific reason for the refund request, including the exact terms that have been violated, along with any proof if required.

Whether a refund will be provided will be determined by us, and we may ask for additional details before approving any request.

For one-to-one sessions, please give as much notice as you can if you need to reschedule, and I will do my best to accommodate you. For practitioner trainings, cohort places are limited and are confirmed on payment. If your circumstances change, write to me directly and we will discuss it rather than leaving you to a form.